Reservation of accommodation or “tourism” location by individuals
January 2022 release

Contact details of the Fontpédrouse campsite:

• Camping Municipal de Fontpédrouse – 25 rue du Moulin – 66360 Fontpédrouse

• SAS Projet AM with a capital of 2,500 euros - Registered at the RCS of Perpignan under No. 895 246 551

• Represented by Mickaël Maës, President 

• Telephone number: 0670990686 - contact@campingfontpedrouse.com

• Website: http://www.campingfontpedrouse.com/

DEFINITIONS:
For the application hereof:
- the expression "Purchase of services" may refer to ORDERS or RESERVATIONS or RENTAL; 
- the expression "SERVICES" may refer to seasonal rentals of accommodation or bare "tourism" pitches;
- the term "ACCOMMODATION" may refer to tents, caravans, geodesic dome and light leisure accommodation (bungalow) and all accommodation offered by Camping de Fontpédrouse, as described on its website and its promotional documents at the time of the order.


ARTICLE 1 - SCOPE

1-1 These General Terms and Conditions of Sale apply, without restriction or reservation, to any rental of accommodation or bare pitches on the Fontpédrouse Campsite, operated by SAS Projet AM.

They are intended for non-professional customers (hereinafter “Customers” or “the Customer”) and are communicated in the following manner: from its website http://www.campingfontpedrouse.com/, by telephone ( 0670990686), postal mail addressed to Camping de Fontpédrouse – 25 rue du Moulin – 66360 Fontpédrouse, or by e-mail (contact@campingfontpedrouse.com) or in any approved place and websites where Camping de Fontpédrouse markets the Services.

The main characteristics of the Services are presented on the website http://www.campingfontpedrouse.com/ or in written form - paper or electronic - in the event of a reservation by means other than a remote order.

The Customer is required to read it before placing an order. The choice and purchase of a Service is the sole responsibility of the Customer.

Only these General Conditions of Sale apply to the purchase of services, to the exclusion of all other conditions and in particular those applicable to other marketing channels for the Services.

These General Conditions of Sale are accessible at any time on the website and on site and are systematically communicated to the Customer. They shall prevail, where applicable, over any other version or any other contradictory document.
The version applicable to the Customer is the one in force on the website or communicated by Camping de Fontpédrouse on the date the Customer places the Order.

The Customer declares to have read these General Conditions of Sale, and to have accepted them before the formalization and validation of a purchase of service, which implies full and complete acceptance, without restriction or reservation of these General Conditions of Sale. They may be supplemented by special conditions, before any transaction with the Client.

The Customer declares to have read these General Conditions of Sale and to have accepted them either by checking the box provided for this purpose before the implementation of the online Order procedure, as well as the general conditions of use of the website http ://www.campingfontpedrouse.com/, or, in the case of off-line booking, by any other appropriate means.

The Customer acknowledges having the capacity required to contract and acquire the Services offered.


1-2 The data recorded in the computer system of Camping de Fontpédrouse constitutes proof of all transactions concluded with the Customer.

In accordance with the Data Protection Act of January 6, 1978, reinforced and supplemented by the GDPR (general data protection regulations) which came into force on May 25, 2018, the Customer has, at any time, a right of access , rectification, opposition, erasure and portability of all personal data by writing, by post and providing proof of identity, to the following address: Camping de Fontpédrouse – 25 rue du Moulin – 66360 Fontpedrouse

1-3 The possible invalidity of one or more stipulations of these presents has no effect on the validity of the other stipulations of the General Conditions of Sale.


ARTICLE 2 – RESERVATIONS

2.1 The Customer selects, under his responsibility, on the site or provides information on any document sent by Camping de Fontpédrouse, the services he wishes to order, according to the following terms:
•   The reservation becomes effective only after the agreement of Camping de Fontpédrouse, and after receipt of the deposit. The reservation is final after receipt either of the reservation contract duly completed and signed, or after acceptance of the general conditions of sale when booking,
•   Acceptance of reservations by Camping de Fontpédrouse is discretionary and subject to availability;
•   Camping de Fontpédrouse offers family holidays, in the traditional sense, and the accommodation offered is specially designed for this purpose. Camping de Fontpédrouse therefore reserves the right to refuse any reservation which would be contrary to this principle, or which would seek to divert it from this vocation and more generally any reservation likely to harm the execution of the reservation made or the stay of the other customers; 
•   Accommodation reservations are made on a strictly personal basis and it is strictly forbidden to sublet or transfer the reservation in any way whatsoever without the express, written and prior consent of Camping de Fontpédrouse, which reserves the right not to give it a favorable follow-up;
•   Minors must be accompanied by their parents or legal guardians, in whose care and responsibility they remain.
It is the Customer's responsibility to verify the accuracy of the reservation and to immediately notify the Fontpédrouse Campsite of any error. Failing this, the Customer will remain without recourse against Camping de Fontpédrouse, which reserves the right to refuse any rectification or modification of the initial order.
Any Order is only final after: 
•   the sending of a confirmation from Camping de Fontpédrouse, by e-mail or post, or by signing the reservation contract directly in the premises where Camping de Fontpédrouse markets the Services,
•   receipt of the required deposit.
In the absence of receipt of the required deposit as provided for in article ARTICLE 4 - CONDITIONS OF PAYMENT 4-1 DEPOSIT - PAYMENT OF THE PRICE OF THE STAY, the order will lapse, and the accommodation in question will be immediately made available, without notice, for bookings by other Clients.
Any Order placed on the website http://www.campingfontpedrouse.com/ constitutes the formation of a contract concluded at a distance between the Customer and Camping de Fontpédrouse.
All Orders are nominative and cannot, under any circumstances, be transferred or sub-let without the express, written and prior agreement of Camping de Fontpédrouse.

IMPORTANT INFORMATION
It is recalled that by application of the provisions of Article L. 221-28, 12° of the Consumer Code, the right of withdrawal cannot be exercised for contracts for the provision of accommodation services, other than accommodation residential, goods transport services, car rentals, catering or leisure activities which must be provided on a specific date or period. The contract is therefore concluded definitively as soon as the order is placed by the Customer according to the methods specified in these General Conditions of Sale.

2.2 Services offered
The information contained on the Camping de Fontpédrouse site, and the advertising documents and brochures, particularly with regard to the presentation, qualifiers, activities, leisure, services and operating dates are given for information only and have no no contractual value.

Camping de Fontpédrouse reserves the right, according to the possibilities and contingencies of the moment, to modify, delete, suspend or replace certain activities and facilities offered. 
Camping pitch The basic package includes the pitch for a tent, a caravan or a motorhome, for 1 person and gives access to sanitary facilities and reception facilities.
The Customer must first ensure the possibilities of accessing the Camping de Fontpédrouse site with his vehicle, in particular caravans and motorhomes with an unusual size. Camping de Fontpédrouse cannot be held responsible if the size of the customer's vehicle makes access to the site impossible, or in the event of damage caused by an attempt to gain access using an inappropriate vehicle or equipment. The Customer will be fully responsible for damage caused to the infrastructure of the Camping de Fontpédrouse, and will be solely liable for damage caused to third parties in the event of access using an inappropriate vehicle.
In the event of prohibitive impossibility of access, the renunciation of the stay will be treated as a cancellation on the part of the Customer and will be governed by the provisions of article 6.3 hereof.
The Fontpédrouse Campsite reserves the right to refuse access to the Campsite to groups or families arriving with a number of participants greater than the capacity of the rented accommodation.
Rental Rental accommodation is equipped, as specified on the website and in the inventory sheet sent by post or email to the Customer following their booking confirmation. The basic package is 1 to 5 places depending on the type of rental.
Group booking The accommodation offered on the Camping de Fontpédrouse site is intended exclusively for individual and family customers.
All group reservations are subject to prior approval by Camping de Fontpédrouse. To this end, the Customer must first contact Camping de Fontpédrouse by telephone, e-mail or via the “Contact us” section of its site. Camping de Fontpédrouse reserves the right to study the reservation request before accepting or refusing it.

Is considered as a group, any reservation of more than 2 accommodations by the same natural person or by different natural persons but knowing each other and traveling together, for the same reasons, on the same dates of stay.


ARTICLE 3 – PRICES

3-1 The Services offered by the Camping de Fontpédrouse are provided at the rates in force on the website http://www.campingfontpedrouse.com/, or on any information medium of the Camping de Fontpédrouse, when the order by the Customer. Prices are expressed in Euros, excluding and including tax.
The rates take into account any reductions that may be granted by Camping de Fontpédrouse on the website http://www.campingfontpedrouse.com/ or on any information or communication medium.
These rates are firm and non-revisable during their period of validity, as indicated on the website http://www.campingfontpedrouse.com/, in the email or in the written proposal addressed to the Customer. Beyond this period of validity, the offer lapses and Camping de Fontpédrouse is no longer bound by the prices.
The payment requested from the Customer corresponds to the total amount of the purchase, including fees and taxes as applicable on the day of the order.
An invoice is issued by Camping de Fontpédrouse at the time of payment of the balance of the price.


3-2 TOURIST TAX

The tourist tax, collected on behalf of the municipality of Fontpédrouse, is not included in the rates. Its amount is determined according to the legal and regulatory conditions applicable at the time of the stay.  It is to be paid when paying for the Service and appears separately on the invoice.


ARTICLE 4 - PAYMENT CONDITIONS

4-1 DEPOSIT – PAYMENT OF THE STAY PRICE

Any sum paid in advance is, by express agreement, qualified as a deposit, and is deductible from the total price owed by the Customer, subject to the cases listed below.

•   For reservations made more than 30 days before the start of the stay and for stays from 4 Nights, the final validation of the reservation is subject to the payment of a deposit corresponding to 30% of the total price of the reserved stay. Payment is made when the order is placed by the Customer.

The deposit must be paid upon receipt of the rental contract and attached to the copy to be returned. The reservation will only be definitive upon payment of the deposit within 15 calendar days of the reservation. Failing receipt of the signed contract and payment of the deposit within this period, the reservation will be considered null and void as of right and without formality, and the accommodation chosen will be made available for new reservations. In the event of payment by cheque, the deposit will be considered paid upon effective and irrevocable cashing of the cheque. 

The deposit will be subject to a total or partial refund depending on the date of cancellation according to the following scale (except in the cases provided for in article 6.4 of these general conditions):
•   100% in the event of cancellation more than 4 weeks before the date of the stay
•   50% in the event of cancellation less than 4 weeks before the date of the stay.
This reimbursement scale can in no way be qualified as a forfeiture or penalty clause.

4.2. PAYMENTS

Payments made by the Customer will only be considered final after effective collection of the sums due by the Camping de Fontpédrouse, in particular in the event of payment by check, bank card, transfer, ANCV holiday vouchers, cash.

•   For reservations made less than 30 days before the start date of the stay and for stays of 1 to 3 nights, full payment of the stay, including additional costs and excluding taxes, must be made at the time of booking at the Campsite.
•   From 4 Nights of reservation, the balance of the price of the stay must be paid under the conditions provided for in the confirmation of reservation and in any case, at the latest 15 days before the date of the beginning of the stay at Camping de Fontpédrouse. Payment is portable. In the event of non-payment of the balance by the customer at the latest 15 days before the date of the beginning of the stay, the Camping de Fontpédrouse reserves the right to cancel, without notice and without formality, the reservation and the deposit paid may be kept under the conditions provided for in article 6.3 below. The accommodation in question may immediately be offered for booking by other customers.

Please note: payments by holiday voucher cannot be reimbursed for the difference between their face value and the amounts due. Thank you for specifying payment in "Holiday Vouchers" and then sending us your holiday vouchers within 4 days.

No additional costs, higher than the costs borne by the Service Provider for the use of a means of payment, may be invoiced to the Customer.


4.3. NON-COMPLIANCE WITH PAYMENT TERMS

In the event of late payment and payment of sums owed by the Customer beyond the time limit set above, or after the payment date appearing on the invoice sent to the latter, late payment penalties calculated at the rate of 10 % of the amount including tax of the price of the provision of the Services, will be acquired automatically and automatically by the Camping de Fontpédrouse, without any formality or prior formal notice.

In addition, any late payment automatically entails the application of a fixed indemnity of forty (40) Euros, without prejudice to late payment penalties. Late payment will result in the immediate payment of all sums owed by the Client, without prejudice to any other action that Camping de Fontpédrouse would be entitled to bring, in this respect, against the Client.
In addition, Camping de Fontpédrouse reserves the right, in the event of non-compliance with the payment conditions listed above, to cancel the reservation. In any case, the reservation may be canceled automatically without prior notice, in the absence of payment 15 days before the planned date of stay.


ARTICLE 5 - PROVISION OF SERVICES

5.1. PROVISION AND USE OF SERVICES

Entry to the premises will be on the day of the start of the stay according to the following times:
-   From 3 p.m. for pitches
-   From 4:30 p.m. for rentals
In the event of premature arrival, Camping de Fontpédrouse may offer to drop off luggage at the campsite reception, pending the time of entry into the premises, excluding any valuable or dangerous effects. that the Customer must imperatively keep with him. The Client will inform Camping de Fontpédrouse of this at the latest the day before his arrival.
The luggage thus deposited must include a locking mechanism, the unlocking device of which the Customer will keep, and will be the subject of an inventory signed by the Customer and a representative of Camping de Fontpédrouse.
The Camping de Fontpédrouse can in no way be held responsible for the disappearance of elements and effects contained in the luggage thus deposited. The Customer or a person duly authorized by him must in any case be present at the time of entry into the premises in order to carry out the inventory of fixtures at the entrance. 
This possibility is limited to one deposit for the day of the beginning of the stay. No luggage or belongings may be left in the days preceding the start of the stay.

For any delayed departure, Camping de Fontpédrouse reserves the right to charge the number of additional nights at the current price.

The accommodations and pitches are provided for a determined number of occupants for rental and can under no circumstances be occupied by a greater number of people, with the exception of the right for the Customer to receive people, without accommodation.

In any case, the Customer will be solely responsible for compliance with and the consequences of non-compliance with the standards, in particular health, applicable to the grouping of people, and will hold the Camping de Fontpédrouse harmless from any harmful consequences resulting from non-compliance with such standards. 

However, the Fontpédrouse Campsite reserves the right to:
- refuse access to the accommodation in the event of non-compliance with the number of occupants as set for the accommodation in question,
- right to terminate without delay and with immediate effect, the reservation in the event of non-compliance with the number of occupants as fixed for the accommodation in question, during the stay, without compensation and without prejudice to any additional compensation in the event of additional harm. 

The accommodations and communal facilities are non-smoking.

It is forbidden to set up a tent on the site of a light leisure accommodation or a caravan or any other rental offered by Camping de Fontpédrouse.

Only one vehicle is authorized on the pitch of an accommodation. Any additional vehicle will be subject to an additional lump sum payment at the rates in force, subject to the reception capacities of the Camping de Fontpédrouse.

All the equipment with the accommodation must imperatively remain inside it, except for the garden furniture, the barbecue and the crockery.

Duvet covers, fitted sheets and pillowcases are mandatory and are the responsibility of the Customer. They are available for hire and optionally at the reception of the Fontpédrouse Campsite at the applicable rates.

A contradictory inventory will be drawn up at entry and exit. Any undetectable disorders in the context of an inventory must be reported by the Customer without delay, no later than 3 hours following his arrival. Failing this, unless proven otherwise, the disorders appearing subsequently will be deemed attributable to the Customer.

Accommodation and pitches will be returned in the same state of cleanliness as on delivery. Failing this, the tenant must pay a lump sum of €50 for the cleaning of light leisure accommodation (Bungalows), €30 for the cleaning of the caravans and the geodesic dome and €25 for the cleaning of the chemical toilets, and 20€ for the cleaning of the tents. Any damage to the accommodation or its accessories will result in immediate repairs at the Customer's expense. The state of the inventory at the end of the lease must be strictly identical to that at the start of the lease.  The security deposit will be returned at the end of the stay, after deducting the allowances withheld, on receipts, for any damage noted by the exit inventory.


5.2. SECURITY DEPOSIT

For accommodation rentals such as light leisure accommodation and Caravans, a security deposit of €300 for caravans, €150 for tents and €600 for the rental of the geodesic dome is required from the Customer on the day of the handing over of the keys and is returned to him on the day of the end of the rental subject to the possible deduction of the costs of restoration.
This security deposit does not constitute a limit of liability. Retention of the security deposit, in whole or in part, does not exclude additional compensation in the event that the costs exceed the amount of the security deposit, or if the damage is not such as to be able to be observed by a simple state of play.


ARTICLE 6 – DELAY, INTERRUPTION OR CANCELLATION OF THE STAY BY THE CUSTOMER

No reduction will be granted in the case of a late arrival, an early departure or a change in the number of people (whether for all or part of the planned stay).

In case of early departure or late arrival, no refund will be made. In the absence of a message from the customer specifying that he had to postpone the date or time of his arrival, the pitch becomes available the same day from 7 p.m. according to the date mentioned on the reservation contract and the payment paid remains acquired from the operator.


6.1. MODIFICATION

In the event of modification of the dates or the number of people, the Camping de Fontpédrouse will endeavor to accept, subject to availability, requests for modification of the date within the limits of availability, and this without prejudice to any additional costs to the rates. in force.

The acceptance of the modifications constitutes, by express agreement, a simple obligation of means, the Camping de Fontpédrouse cannot guarantee the availability of a location or accommodation, or of another date; an additional charge may be requested in these cases.
In the event of non-compliance with the capacity of the reserved accommodation as mentioned in the description of the site or in the reservation confirmation, the Camping de Fontpédrouse reserves the right to refuse entry to the premises of supernumerary persons. Within the limit and subject to the accommodation available, the Customer must reserve the accommodation necessary for the reception of supernumerary persons, at the rates in force. In the absence of sufficient availability, the Customer will be personally responsible, and under his responsibility, for the accommodation of supernumerary persons.  

In all cases :
•   No postponement will be accepted for the following season.
•   Failing any modification, the customer must make his stay under the initial booking conditions or cancel it according to the conditions of article 6.3.
•   Any request to increase the length of stay will be accepted according to availability and according to the rates in force.
•   Any request to reduce the duration of the stay will be considered by the Camping de Fontpédrouse as a partial cancellation, the consequences of which are governed by article 6.3.  The reduction in the length of stay can only be accepted up to the minimum number of nights that can be booked.


6.2. INTERRUPTION

Premature departure by the Customer cannot give rise to any reimbursement from Camping de Fontpédrouse.


6.3. CANCELATION

In the event of cancellation of the Reservation by the Customer after its acceptance by the Camping de Fontpédrouse, less than 15 days before the date of stay, for any reason whatsoever except in cases of force majeure duly justified or wrongful act or cancellation of the part of Camping de Fontpédrouse, the full price of the stay as defined in article 4 - CONDITIONS OF PAYMENT of these General Conditions of Sale, will be acquired by Camping de Fontpédrouse, as compensation, and cannot give rise to any reimbursement.

In all other cases of cancellation, the deposit will be subject to a total or partial refund depending on the date of cancellation according to the scale appearing in article 4-1.
This reimbursement scale, as specified in article 4-1 DEPOSIT – PAYMENT OF THE PRICE OF THE STAY can in no way be qualified as a forfeiture or penalty clause.
Apart from the cases of cancellations provided for in article 6.4 below, any interrupted or shortened stay (late arrival, early departure) due to the customer cannot give rise to any reimbursement whatsoever.

6.4. CANCELLATION IN CASE OF RESTRICTIONS IN PARTICULAR HEALTH

6.4.1. In the event of total or partial closure of the Fontpédrouse Campsite during the dates of the reserved stay (to which is assimilated a measure of total or partial prohibition of reception of the public, administrative closure, and insofar as the Customer is directly concerned by application of this measure) decided in particular by the public authorities, and which is not attributable to the fault of Camping de Fontpédrouse, the sums paid by the Customer for the booking of the stay will be reimbursed within a period of 1 month. The refund will be full if these measures are taken before the start of the stay. Reimbursement will be made with deductions for the nights actually consumed in the event of measures adopted during the stay, without prejudice to the provisions relating to the security deposit. These reimbursements will be made to the exclusion of all other additional compensation, for whatever reason.

6.4.2. By way of derogation from the provisions of article 6.3 CANCELLATION, any cancellation of the stay based on an infection of the Customer by a pathology justifying restrictive measures, compulsory or optional, on his person, will justify the reimbursement of all the sums paid, the where applicable, after deducting the nights actually spent.
This is particularly the case for Customers who have tested positive for the COVID 19 virus, or identified as a contact case.

In all cases, the Customer must imperatively justify the event making him eligible for this exceptional right to cancellation.

6.4.3. By way of derogation from the provisions of article 6.3 CANCELLATION, in the event that the Customer is forced to cancel the entire stay due to government measures restricting travel such as general or local confinement, travel ban, limitation of travel justified by compelling reasons, closure of borders for foreign Customers only, the Fontpédrouse Campsite will issue a refund corresponding to the sums paid by the Customer minus, where applicable, the nights spent which will remain acquired at the Fontpédrouse Campsite without prejudice to the provisions relating to the deposit of guarantee.

These derogatory measures are not applicable to simple travel restrictions limited to certain curfew-type time slots. It will then be up to the Customer to take the necessary measures to go to the site in order to comply with these restrictions. Camping de Fontpédrouse will grant the necessary derogations hereof, in particular in terms of time slots for entering and leaving accommodation as defined in article 5.1, as far as necessary and as far as possible.

The benefit of these derogatory provisions is subject to the production of all useful supporting documents.

6.4.4 - In the event of subscription, by the Customer, of a specific insurance covering in particular the risks listed in article 6.4.2 or in article 6.4.3, the insurance indemnities received by the Customer will come into deduction of the amount of the refund, referred to in Articles 6.4.2 or 6.4.3.


ARTICLE 7 - CUSTOMER OBLIGATIONS

7.1. CIVIL LIABILITY INSURANCE

The Customer hosted on a site or in an accommodation must be insured for his civil liability, whether personally, or because of the people or property for which he must answer. An insurance certificate from a reputably solvent company may be requested from the Customer before the start of the stay.
The customer is responsible for the surveillance of his personal objects (bicycles, etc.) and the effects of the persons for whom he must answer. He will take under his responsibility, all necessary measures for this purpose and cannot hold the Camping de Fontpédrouse responsible for the disappearances or damage caused to his effects, except proven serious fault attributable to the Camping de Fontpédrouse.
Camping de Fontpédrouse declines all responsibility in the event of an incident relating to the customer's civil liability. All customers must comply with the provisions of the house rules. Each Customer holding a reservation is responsible for the disturbances, nuisances and damage caused by himself, the people for whom he is responsible, the people staying with him or visiting him, and the property in his custody.

He will keep the Camping de Fontpédrouse free of any harmful consequences resulting from his personal act, the act of the persons for whom he must answer, or the act of the things in his custody.


7.2. ANIMALS

Pets are accepted subject to flat-rate supplements, the amounts of which are available from Camping de Fontpédrouse or on request, and payable on site. For organizational requirements, Camping de Fontpédrouse must be notified of their presence at the time of booking. 

They must be kept on a leash at all times, and must remain in the constant care of their owner throughout the duration of the stay. They are not accepted in the accommodations without the presence of their owner.

They are prohibited in collective buildings. The vaccination record must be up to date. Otherwise, Camping de Fontpédrouse reserves the right to refuse access to the site.
The Customer must be able to provide proof of insurance coverage covering damage likely to be caused by his animal.
In any case, the Customer remains responsible for the nuisance and damage caused by animals brought into the Camping de Fontpédrouse. As such, he will be responsible in particular for maintaining the cleanliness of the entire site.


7.3. INTERNAL RULES

Rules of procedure are displayed at the entrance to the establishment and at reception. The Customer is required to read and respect it. It is available on request.
Non-compliance with the rules of procedure by the Customer or the persons to whom he must answer, may justify the exclusion of the Customer and of all persons on his behalf. This exclusion will be considered as a partial cancellation within the meaning of article 6.3, without prejudice to any additional compensation.


7.4 TRAVEL DOCUMENTS

Camping de Fontpédrouse is located near land borders. It is the Customer's responsibility to carry out all checks prior to his arrival, in order to have the necessary documents for border crossing.


ARTICLE 8 - OBLIGATIONS OF CAMPING DE FONTPÉDROUSE - GUARANTEE

Camping de Fontpédrouse guarantees the Customer, in accordance with the legal provisions and without additional payment, against any lack of conformity or hidden defect, resulting from a defect in the design or production of the Services ordered.

In order to assert his rights, the Customer must inform Camping de Fontpédrouse in writing of the existence of defects or lack of conformity within 1 hour from the provision of the Services, or from the revelation of the defect or of non-compliance.
Camping de Fontpédrouse will reimburse or rectify or have rectified (as far as possible) the services deemed to be defective as soon as possible and at the latest within 2 days of the finding, by Camping de Fontpédrouse, of the defect or defect.

Reimbursement will be made by crediting the Customer's bank account or by bank check addressed to the Customer.
The guarantee of Camping de Fontpédrouse is limited to reimbursement of the Services actually paid for by the Customer. Camping de Fontpédrouse cannot be considered responsible or in default for any delay or non-performance resulting from the occurrence of a case of force majeure usually recognized by French case law.
The Services provided via the website http://www.campingfontpedrouse.com/ of Camping de Fontpédrouse comply with the regulations in force in France.


ARTICLE 9 – PROTECTION OF PERSONAL DATA

In application of the law n ° 78-17 of January 6, 1978 modified by the law n ° 2018-493 of June 20, 2018, it is recalled that the personal data requested from the Customer are necessary for the processing of his order and the establishment invoices, in particular.
This data may be communicated to any partners of Camping de Fontpédrouse responsible for the execution, processing, management and payment of orders.
The processing of information communicated via the Camping de Fontpédrouse website meets the legal requirements for the protection of personal data, the information system used ensuring optimal protection of this data.
The Customer has, in accordance with the national and European regulations in force, a right of permanent access, modification, rectification, opposition to portability and limitation of processing with regard to information concerning him.
This right can be exercised under the conditions and according to the procedures defined on the Camping de Fontpédrouse website, or by post to the following address: SAS Projet AM – 9 bis route de las Bouigues – 66120 TARGASSONNE
Requests must be accompanied by a copy of a signed identity document.


ARTICLE 10 - INTELLECTUAL PROPERTY - IMAGE RIGHTS

The content of the website http://www.campingfontpedrouse.com/ and all documents, particularly commercial and advertising, is the property of Camping de Fontpédrouse and its partners and is protected by French and international laws relating to the intellectual property.
Any reproduction, distribution, total or partial use, for payment or free of charge, of this content is strictly prohibited.
In addition, Camping de Fontpédrouse remains the owner of all intellectual property rights to the photographs, presentations, studies, drawings, models, prototypes, etc., produced (even at the Customer's request) with a view to providing the Services to the Customer. The Customer is therefore prohibited from any reproduction or use of said studies, drawings, models and prototypes, etc., without the express, written and prior authorization of Camping de Fontpédrouse, which may condition it on financial compensation.
The same applies to names, logos or more generally any graphic representation or text belonging to Camping de Fontpédrouse or used and distributed by it.


ARTICLE 11 - APPLICABLE LAW - LANGUAGE

These General Terms and Conditions of Sale and the resulting operations are governed by and subject to French law.
These General Conditions of Sale are written in French. In the event that they are translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.


ARTICLE 12 – DISPUTES

All disputes to which the operations concluded in application of these general conditions of sale could give rise, concerning their validity, their interpretation, their execution, their termination, their consequences and their consequences and which could not have been resolved between the Campsite of Fontpédrouse and the Customer will be subject to the competent courts under the conditions of common law.
The Customer is informed that he may in any case have recourse, in the event of a dispute, to a conventional mediation procedure or to any other alternative method of dispute resolution.
In particular, he may have recourse free of charge to the following Consumer Mediator in accordance with Article L. 612-1 of the Consumer Code, within one year of his written complaint. The consumer, subject to article L.152-2 of the consumer code, has the right to submit a request for amicable resolution by means of mediation, with:
SAS Mediation Solution
222 path of the sheepfold 01800 Saint Jean de Niost
website: https://www.sasmediationsolution-conso.fr,
E-mail :  contact@sasmediationsolution-conso.fr


ARTICLE 13 - PRE-CONTRACTUAL INFORMATION - CUSTOMER ACCEPTANCE

The Customer acknowledges having had communication, prior to placing his order and concluding the contract, in a readable and understandable manner, of these General Conditions of Sale and of all the information listed in Article L. 221-5 of the Consumer Code, and in particular the following information:
-  the essential characteristics of the Services, taking into account the communication medium used and the Service concerned;
-  the price of the Services and related costs (delivery, for example);
-  in the absence of immediate execution of the contract, the date or the deadline on which the Camping de Fontpédrouse undertakes to provide the Services ordered;
-  information relating to the identity of Camping de Fontpédrouse, its postal, telephone and electronic contact details, and its activities, if they are not apparent from the context,
-  information relating to legal and contractual guarantees and their implementation methods;
-  the functionalities of the digital content and, where applicable, its interoperability;
-  the possibility of resorting to conventional mediation in the event of a dispute;
-  information relating to the right of withdrawal (existence, conditions, deadline, procedures for exercising this right and standard withdrawal form), termination procedures and other important contractual conditions.
-  the means of payment accepted.


The fact for a natural (or legal) person to order on the Camping de Fontpédrouse website implies full and complete acceptance and acceptance of these General Conditions of Sale, which is expressly recognized by the Customer, who waives, in particular, to prevail over any contradictory document, which would be unenforceable against Camping de Fontpédrouse.